Imaobong Samuel Etiekak and Iboro F.A. Ottu
University of Uyo, Uyo
The study investigated Workplace Incivility and the Mediating role of Self-Monitoring on Social Skills of Nurses. Two hundred and ninety-one (291) participants were selected from five (5) hospitals in Uyo metropolis, AkwaIbom State, Nigeria using purposive sampling technique. Participants were 250 female and 41 male nurses with age range between 21 and 69 years and the mean age of 33.19. Three instruments were used in this study: Nursing Incivility Scale, Revised Self-Monitoring Scale and Health Professional Communication Skill Scale. Regression was used for data analysis. Results revealed that Nurses who reported low incivility in the workplace had high social skills compared to Nurses who reported high incivility (β = -.293; t = -5.202; P<.05). Moreover, the result also showed that Workplace Incivility and Self-Monitoring jointly predicted Social Skills of Nurses (F = (2,291) 13.87; P <.05). However, the hypothesis which stated that SelfMonitoring will mediate the relationship between Workplace Incivility and Social Skills of Nurses such that nurses who report low Workplace Incivility will have low social skills (β = -.273, P<.05) was not confirmed meaning that self-monitoring plays no mediatory role between workplace incivility and social skills in the study. Based on these results, workplace civility, which should be encouraged through training and sensitization, should be sought and embraced in every hospital and health facilities as well as other work settings by all stakeholders
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