Page No. 11-19
Akhilendra K. Singh, Sadhana Singh and A.P. Singh
Banaras Hindu University, Varanasi
Organizational citizenship behaviour (OCB) is an employee’s discretionary behaviour,
which influences the organizational effectiveness and employee well-being by lubricating
the social machinery of the organization. Several studies have been conducted to
identify the consequences and antecedents of this kind of extra-role behaviour. In
this line of research, the present study is an effort to explore the relationship of trait
emotional intelligence and work-family culture with organizational citizenship behaviour.
The study was carried out on 117 front level executives of Indian organizations. Three
standardized psychometric measures namely TEIQue-SF, Work- Family Culture Scale
and OCB Scale were used for data collection. Obtained data was analyzed by using
correlation and regression analysis. Results of the correlational analysis indicate that
trait emotional intelligence was significantly and positively associated with OCB and
its dimensions. Managerial support was significantly and positively correlated with
courtesy and altruism whereas career consequences and organizational time demand
was significantly and negatively associated with all the dimensions and overall OCB
except sportsmanship dimensions. Results of Regression analysis (simultaneous)
supported the results of the correlational analysis in terms of directions, but not exactly
in the terms of degree of relationship