Page No 408-422
Neha Jain
Northcap University, Gurugram, Haryana
Purnima Singh
Indian Institue of Technology, Delhi
Counterproductive work behaviors (CWB) are widespread in Indian organizations. The
objective of this study is to construct a culture specific tool (directed towards Indian
population) that would not directly question an employee but could still gauge his
propensity to indulge in counterproductive work behaviors. This tool is designed to
have two dimensions- rating of counterproductive work behavior (CWB Rating) and
respondent’s propensity to indulge in counterproductive work behavior (CWB Self).
Day to day work situations were presented followed by two sets of questions (one for
each dimension). The responses were taken on a four point rating scale. Four categories
of behaviors were identified from the pool of behaviors, these were lying, production
deviance, bullying and aggression based on a pilot study which showed highest
prevalence of these behaviors in Indian Organizations. The methodology for tool
development process took place in three stages: stage 1, focusing on instrument
development, stage 2, focusing on instrument refinement and stage 3, focusing on
instrument validation. The sample consisted of 352 employees working both in public
and private sector organizations. The age varied from 20 to 60 years. The sample was
drawn from organizations based in Delhi. Split half reliability of these scales was found
to be .91 and .90 respectively. The results of Confirmatory factor analysis showed that
two factor structure had an acceptable fit. The tool justified the objective with which it
was constructed